1. General Introduction
This document forms a legally binding agreement between the wbjee online casino and betting platform ("wbjee", "we", "our") and the user ("you", "member", "player"). These terms and conditions apply to users in Bangladesh.
wbjee is an online entertainment platform that provides casino games, sports betting, live dealer games, and various mini-game services. By joining our platform, playing games, making deposits, or withdrawing funds, you agree to be bound by these terms in full.
wbjee reserves the right to amend, change, or update these terms and conditions at any time at its own discretion. Continued use of the platform after any changes means you have accepted the updated terms.
2. Eligibility and Age Requirement
To use the wbjee platform, you must meet the following conditions:
- You must be at least 21 years of age (for 21+ only).
- You must open an account in your own name and all information provided must be true and accurate.
- You may not use the platform from any country or jurisdiction where online gaming is prohibited by law.
- You must have a valid and active mobile number and email address.
- You must be of sound mind and capable of making financial decisions.
3. Account Registration
Registration on wbjee is completely free. Each person may operate only one account. Opening multiple accounts is a direct violation of these terms and conditions and risks account cancellation and forfeiture of all stored funds.
3.1 Information Provided at Registration
You must provide accurate information at registration, including:
- Full name (as per national ID card)
- Date of birth
- Active mobile number
- Email address
- Password
3.2 Account Security
Keep your account login credentials completely confidential and do not share them with any third party. If you suspect unauthorized access to your account, contact our live chat support immediately. wbjee is not responsible for any misuse of your login credentials.
4. Deposits and Withdrawals
All financial transactions on wbjee are conducted in Bangladeshi Taka (BDT / ৳).
4.1 Deposit Rules
- Minimum deposit amount: ৳100 (per method).
- Accepted payment methods: bKash, Nagad, Rocket.
- Deposits must be made only from your own mobile banking account.
- Deposits through third parties are not accepted and may result in account cancellation.
- Use the correct reference number when making a deposit; wbjee is not responsible for delays caused by incorrect information.
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳500.
- Standard withdrawal processing time: 5 to 30 minutes.
- Withdrawals will be made only to the depositor's own registered payment account.
- Withdrawals may be delayed if KYC verification has not been completed.
- Withdrawals may be held if bonus wagering requirements have not been met.
5. Bonuses and Promotions
wbjee offers various bonuses and promotional offers. Each offer has its own specific terms.
5.1 Welcome Bonus
- New members will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000.
- The bonus amount requires a minimum wagering of 15 times (15x) before it can be withdrawn.
- Each account is eligible for the welcome bonus only once.
- If wagering is not completed within the specified time after claiming the bonus, the bonus may be cancelled.
5.2 General Bonus Terms
- Bonuses are for actual gameplay only; winnings from bonuses can only be withdrawn after wagering requirements are met.
- Claiming bonuses on multiple accounts from the same household or IP address is prohibited.
- If bonus abuse is proven, wbjee reserves the right to forfeit the bonus and any associated winnings.
- wbjee reserves the right to modify, suspend, or cancel any ongoing promotion at any time.
5.3 VIP and Loyalty Program
Regular players can enjoy VIP benefits across three tiers:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.7%.
- Gold: Weekly cashback of up to 1.0%.
Advancement to a VIP tier depends on a player's activity and engagement. Cashback for each tier is calculated based on the weekly net betting amount.
6. Betting and Gaming Rules
All games on the wbjee platform are operated fairly and transparently. Game outcomes are determined using Random Number Generator (RNG) technology.
- Participating in a game means you are aware of the game rules and possible outcomes.
- If a game is incomplete due to a technical error, wbjee may cancel the relevant bet or restore it to its last valid state.
- wbjee is not responsible for internet disconnections that occur during gameplay.
- Once a game bet is confirmed, it cannot be changed or cancelled.
- For sports betting, results will be based on the official announcement of the relevant governing body.
7. Prohibited Activities
The following activities are strictly prohibited on the wbjee platform:
- Creating multiple accounts or using another person's account.
- Creating artificial betting patterns to exploit the bonus system (bonus hunting or bonus hoarding).
- Using any software, bots, scripts, or automation tools in games.
- Exploiting any vulnerability or flaw in the platform.
- Using the platform for money laundering or illegal financial activities.
- Threatening, harassing, or defrauding other users.
- Attempting to breach the security of the platform.
- Opening an account with false information or attempting to bypass the verification process.
8. Account Suspension and Closure
8.1 Account Closure by wbjee
wbjee may unilaterally suspend or permanently close an account in the following circumstances:
- Violation of any clause of these terms and conditions.
- Providing false or incomplete information.
- Violation of applicable law or suspicious activity.
- Failure to complete KYC verification.
- Extended inactivity (for example, no activity for 12 months).
8.2 Self-Closure of Account
You may request to close your own account at any time via our live chat or email. The account closure process will be completed after all eligible funds have been withdrawn.
9. Limitation of Liability
wbjee does not accept any financial or legal liability for the following:
- Game interruptions caused by the user's internet disconnection or device issues.
- Transaction delays caused by third-party payment service providers (bKash, Nagad, Rocket).
- Unexpected technical errors or server downtime.
- Losses resulting from sharing account credentials with others.
- Any financial loss arising from gaming — gaming is inherently risky.
The wbjee platform is provided on an "as is" basis and no guarantee is given for uninterrupted service.
10. Privacy and Data Protection
Protecting your personal information is our highest priority. wbjee uses SSL encryption technology to keep all data secure.
- Your personal information is not sold or improperly shared with third parties.
- Information is used only for service improvement, fraud prevention, and legal compliance.
- The complete policy regarding your information can be found on our Privacy Policy page.
11. Responsible Gaming
wbjee believes that gaming is for enjoyment — not as a source of income. We encourage all our members to play responsibly.
- Do not place bets beyond your budget.
- Avoid placing more bets to recover losses.
- Set limits on your gaming time and stick to them.
- If you experience gaming problems, contact us — we can provide a self-exclusion option.
For more details on responsible gaming, visit our Responsible Gaming page.
12. Changes to Terms
wbjee reserves the right to amend these terms and conditions at any time. For significant changes, a notice will be sent to the registered email address or published on the platform.
- Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.
- It is recommended that you review this page regularly.
- If you disagree with the updated terms and conditions, please request account closure.
13. Contact & Complaints
If you have any questions or complaints regarding these terms and conditions, please contact us:
- 24/7 Live Chat (in Bengali) — click the live chat button on the platform.
- Email: [email protected]
After submitting a complaint, our support team will contact you as soon as possible and work to resolve the issue. We review every complaint through a fair and transparent process.